Frequently Asked Questions
Everything you need to know about your NOTCH experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for all domestic orders.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific fit dimensions.
Do you ship internationally?
Yes, NOTCH ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my NOTCH garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry whenever possible.